Eich Art · FAQ
Questions and answers
Everything to help you choose a notebook, prepare a gift and place an order.
The brand and your choice
What is Eich Art?
Eich Art is a Ukrainian designer stationery and accessories brand inspired by design and architecture. Our collection includes notebooks, leather covers, pencils and gift sets for everyday ideas. Meet the brand.
How does the refillable notebook work?
Can I replace the Refill or use it on its own?
Yes. The A5 Refill works on its own or with Eich Art Reptile and Palladium leather covers. It has 96 sheets of 100 g/m² dotted paper. Explore the Refill.
How do Reptile, Palladium, Panther and Triad differ?
What size, paper and page layout do the notebooks have?
Refill, Panther and the Triad notebooks are A5, with 100 g/m² dotted paper. Refill has 96 sheets, Panther has 100, and each of the three Triad notebooks has 36. Find full specifications in the notebook collection.
How should I care for my leather cover?
Keep Reptile and Palladium covers away from water and excessive physical stress. Before using a leather care product, contact us at info@eichart.com to check whether it is suitable for your cover’s finish.
Orders and delivery
How are orders delivered, and when is shipping free?
We deliver in Ukraine with Nova Poshta and Meest. Domestic shipping is free for orders from 5,000 ₴ before discounts. For smaller orders, the recipient pays the carrier’s shipping fee. International delivery and its cost are agreed separately. Delivery information.
When will my order be dispatched?
We dispatch within 1–5 days after payment is confirmed. This covers preparation and handover to the carrier, not transit time. If Ukraine’s security situation causes a delay, we will contact you to agree a new date. We send the tracking number after dispatch.
How can I pay for my order?
You can pay by bank card or by bank transfer to the seller’s account. For bank transfers, after placing your order, its page and confirmation email provide the bank details, exact amount and payment reference. We dispatch after receipt of payment is confirmed. Payment and delivery.
How do I arrange a return or exchange?
Email info@eichart.com with your order number and the item involved. For a standard return, contact us within 14 days of delivery; the item must be unused, undamaged and complete. We will provide return instructions. Faulty items are handled separately. Full returns and exchanges information.
Gifts and business
Is gift wrapping available?
Gift wrapping is included for orders containing leather products or totalling at least 2,000 ₴. The checkout shows the option to add a message for the recipient. For a ready-made gift, explore Eich Art sets.
Can I order corporate gifts and receive an invoice?
Yes. We can help choose notebooks, accessories and sets for your team or partners, based on quantity and budget. Invoices are available for sole traders and companies. Corporate order terms are agreed separately. Send an enquiry.
What can I give my girlfriend or boyfriend?
A genuine leather cardholder or an Eich Art refillable notebook with a leather cover combines aesthetics, functionality and timeless design.
What can I give a colleague?
Discover ready-made Eich Art gift sets: thoughtful combinations of stylish accessories for work that are a pleasure to give and receive.
What can I give a manager?
An Eich Art refillable notebook with a genuine leather cover is a distinguished gift for someone who values quality, understated luxury and artistry in the details.